Farm-Fresh Excellence Delivered

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes your name, email address, phone number, delivery address, and payment information.

2. How We Use Your Information

We use your information to process orders, provide customer service, send important updates about your orders, and improve our services. We may also use your information to send promotional materials if you've opted in.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and delivery partners.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (503) 847-2956.

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using Trust Trail Food's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Trust Trail Food provides organic food delivery services. We reserve the right to modify or discontinue services at any time without notice.

3. Orders and Payment

All orders are subject to acceptance and availability. Prices are subject to change without notice. Payment is required at the time of order placement.

4. Delivery

We will make reasonable efforts to deliver orders within the specified timeframe. Delivery times are estimates and not guaranteed.

5. Quality Guarantee

We guarantee the quality of our products. If you're not satisfied, please contact us within 24 hours of delivery for a resolution.

6. Limitation of Liability

Trust Trail Food's liability is limited to the cost of the products purchased. We are not liable for any indirect or consequential damages.

7. Contact Information

For questions about these terms, contact us at [email protected] or +1 (503) 847-2956.

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

2. Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including shopping cart and checkout functionality.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

3. Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These are governed by their respective privacy policies.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Contact Us

For questions about our cookie policy, contact us at [email protected].

Last Updated: December 2024

1. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

2. Legal Basis for Processing

We process your data based on:

• Contract performance (order fulfillment)
• Legitimate interests (business operations)
• Consent (marketing communications)
• Legal obligations (tax and accounting)

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

4. International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

5. Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer at [email protected] or +1 (503) 847-2956.

6. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we've violated your data protection rights.

Last Updated: December 2024

1. DMCA Compliance

Trust Trail Food respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you're authorized to act

3. Designated Agent

DMCA notices should be sent to:

Trust Trail Food
DMCA Agent
2847 Oak Street
Portland, OR 97205
Email: [email protected]
Phone: +1 (503) 847-2956

4. Counter-Notification

If you believe your content was wrongly removed, you may file a counter-notification with the same contact information.

5. Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances.